Services

Technical support

The ProSilva machines always include personal technical support. Wherever in the world you are, a local support and maintenance organization is there for you – in your own language.

We have service advisors who are trained by ProSilva working in the technical support in every country. For example, in South America, where a ProSilva machine is working over 5000 hours per year in a scorching heat, professionals check the machine after every shift.

With the ProSilva, you always get adequate instructions and documents. If there are any questions concerning your machine, you can always call us.

“Wherever in the world you are, our local support and maintenance organization is there for you – in your own language.”

Maintenance

Expertise in challenging conditions

ProSilva-service, supported by a network of authorized maintenance providers, is there for the clients throughout Finland. The best evidence for the reliability and maintainability is that each and every one of the over 200 manufactured machines is still being used in profitable operations.

200
machines made, and all of them
are still being used in profitable operations

Spare parts

Our stock consists of approximately 5000 articles – and more can be delivered promptly. We are a full service forestry machine company when it comes to keeping ProSilva machines in profitable operations. We also keep other brands moving, as we often get them in exchange when an operator purchases their first ProSilva machine…

Orders for spare parts: spare.parts@prosilva.fi

Tel. +358 20 7348 771